AI-Powered Quality Engineering

Secure Customer Portal for PPAP Package Delivery

Deliver PPAP packages to customers without email attachments and FTP folders.

Assemble PPAP packages from your generated quality documents, share them with customers through secure token-based links, and give customers a dedicated dashboard to view, download, and acknowledge receipt. Packages are built by selecting parts and letting the system auto-link relevant documents - process flows, FMEAs, control plans, and inspection results. Batch package creation handles multi-part submissions in one workflow. Every view, download, and acknowledgment is tracked with timestamps for full audit traceability.

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Key Capabilities

Package Assembly

Select parts and auto-link generated PPAP documents into submission-ready packages. The system pulls in process flows, FMEAs, control plans, inspection plans, and capability studies based on part data so you assemble packages in minutes instead of hours.

Batch Package Creation

Create packages for multiple parts at once. Bundle mode groups all parts into a single package, while separate mode creates individual packages per part. Both modes auto-link relevant documents and let you review before sharing.

Secure Token-Based Sharing

Share packages via expiring secure links with no customer account required for first access. Each link is unique per package and can be configured with expiration dates. Customers click the link to access their portal immediately.

Customer Dashboard

Customers get a dedicated dashboard to view all shared packages, download individual documents or full packages, and track submission status. The dashboard organizes packages by part number, submission date, and approval status.

Acknowledgment Tracking

Track when customers view and acknowledge PPAP packages with precise timestamps. See which documents were downloaded and when. Acknowledgment records provide auditable proof of customer receipt for compliance documentation.

Document Auto-Linking

The system automatically links relevant generated documents to packages based on part data. When you select a part, its associated process flows, FMEAs, control plans, capability studies, and inspection results are identified and pre-selected for inclusion.

Built for PPAP package delivery and customer collaboration

Quality managers delivering complete PPAP packages to OEM customers with tracked acknowledgment and auditable delivery records
Tier 1 suppliers sending multi-part PPAP submissions to automotive OEMs using batch package creation for efficient delivery
Contract manufacturers sharing quality documentation with customers through secure links instead of email attachments and FTP folders
APQP teams assembling submission-ready packages from generated documents with AI-powered completeness checking against submission level requirements
Supplier quality teams providing customers with real-time visibility into package status and document availability through the customer dashboard

How AI accelerates customer package management

  • Auto-links relevant documents to packages by matching part numbers, revision levels, and document types across your generated quality documents
  • Suggests PPAP submission levels based on part complexity, customer requirements, and industry standards
  • Identifies missing PPAP elements by comparing assembled package contents against the required submission level checklist
  • Generates package summaries and cover sheets with part details, document inventories, and submission metadata

How it works

  1. 1Select customer and pick parts for the submission
  2. 2Auto-link documents or manually add elements
  3. 3Review package completeness against submission level
  4. 4Share via secure link with optional expiration
  5. 5Customer reviews and downloads documents
  6. 6Track acknowledgment with timestamps

Frequently Asked Questions

Do customers need an account to access packages?
No. Customers access shared packages through secure token-based links with no account registration required for initial access. Each link is unique per package and grants immediate access to the customer dashboard where they can view and download all included documents. For repeat access, customers can optionally create an account to see all their packages in one place.
How secure is the customer portal?
Each package link contains a unique cryptographic token. Links can be configured with expiration dates so access automatically revokes after a set period. All document transfers happen over encrypted connections. Access logs track every view and download with timestamps and IP addresses for full audit traceability.
What document formats are supported in packages?
Packages can include any document generated by QualityEngineer.ai - Control Plans, PFMEAs, Process Flows, Inspection Plans, 8D Reports, capability studies, and more. Documents are available as PDF or DOCX downloads. You can also attach external files like engineering drawings, material certifications, and test reports to the package.
How does batch package creation work?
Batch mode lets you create packages for multiple parts in a single workflow. Bundle mode groups all selected parts and their documents into one package for customers who want a consolidated submission. Separate mode creates individual packages per part, each with its own secure link - useful for customers who track approvals per part number.
Can I track whether the customer has reviewed the package?
Yes. The acknowledgment tracking system records when customers first access the package, which documents they view and download, and when they formally acknowledge receipt. You can see the full activity timeline for each package from your dashboard. Acknowledgment records provide auditable proof of customer receipt for compliance documentation.

Works with

PPAP Evaluation

Evaluate supplier PPAP submissions before assembling your own packages for customers.

Build

Generate the quality documents that get assembled into customer PPAP packages.

Supplier Quality

Manage supplier relationships and quality performance alongside customer deliverables.

Parts Library

Manage parts and their associated documents for quick package assembly.

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