CAPA & Corrective Action Software

'30 days is just a thumb rule.' A CAPA closed on a calendar is a claim. Hold it to the effectiveness check, with the record to prove it, and propose the fix to the control plan and PFMEA.

'We checked it' and 'we can prove we checked it' are different sentences. QualityEngineer.ai runs the corrective action from NCR through containment, root cause, D7 prevention and verification of effectiveness, with an owner and due date on each action and a recorded sign-off before closure. It drafts the 8D with your PFMEA and Control Plan as context, and turns the finding into a proposed change to the control plan and PFMEA that an engineer reviews and applies, so the paper matches the floor.

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Capabilities

What Correct does

NCR Management

Log non-conformance reports with defect details, affected quantities, disposition, and containment actions.

8D Workflow

Follow the eight-discipline method from D0 awareness and D1 team formation through D8 team recognition. AI drafts the 8D one discipline at a time and shows which discipline it is working on.

Feedback PropagationCore

8D reports, 5-Why analyses, and Fishbone diagrams can propose updates to existing Control Plans, PFMEAs, and Inspection Plans. Click Propagate on the document, choose the targets, and review each proposed change row by row. Nothing changes until an engineer applies the approved update as a new revision.

AI Root Cause Tools with Source Context

When you generate an 8D report, select a PFMEA, Control Plan, 5-Why, or Fishbone as source documents, and the AI reads their process steps, failure modes, and controls as context. A 5-Why or Fishbone can take an 8D report as its source.

CAPA Tracking

Track corrective and preventive actions with an owner and due date on each, and a verification of effectiveness recorded before closure.

Due Date Tracking & AlertsCore

Set a due date and owner on each CAPA. The owner is emailed 7 days and 1 day before the due date, on the day, and every day it is overdue, and org admins are copied from the due date on.

Closure Verification

Closing a CAPA requires containment, a corrective action, effectiveness criteria, a verified effectiveness check, and a reviewer, each recorded or signed off by name. After closure, a recurrence check lists NCRs and CAPAs opened since with the same defect type or matching title words.

Who does what

Corrective action: the software prepares, an engineer decides.

Prepared by the software

  • Generates 8D reports with the PFMEAs, Control Plans, 5-Why analyses, and Fishbone diagrams you select as source context, and 5-Why and Fishbone analyses with an 8D report as context
  • Drafts proposed updates to Control Plans, PFMEAs, and Inspection Plans from 8D, 5-Why, and Fishbone findings, for review row by row before an engineer applies them as a new revision
  • Suggests probable root causes for a CAPA from its description, defect type, and containment action
  • Suggests corrective and preventive actions that address the recorded root cause
  • Runs a recurrence check on a closed CAPA, listing NCRs and CAPAs opened since with the same defect type or matching title words
  • Emails CAPA owners before the due date and every day it is overdue, copying org admins from the due date on

Decided by an engineer

  • Approves or rejects each document change the software proposes from a corrective action or an engineering change, before it is applied
  • Approves, rejects, or waives each PPAP element, and approves or rejects the submission
  • Approves NCR dispositions and signs off each corrective action
  • Signs control plans, PFMEAs, and other title-block documents by role, and enters the authorized signature on the warrant

Signed in the app: typed signature, name, date

Workflow

How it works

  1. 01Log NCR
  2. 02Contain affected product
  3. 03AI root cause with source docs
  4. 04Implement corrections
  5. 05Propose document updates for an engineer to apply

Use cases

Built for corrective action that closes the loop

  • Quality engineers generating 8D reports that reference existing Control Plans and PFMEAs for root cause context
  • Corrective action teams turning 8D and 5-Why findings into proposed Control Plan and Inspection Plan updates that an engineer reviews and applies
  • Plant quality teams tracking containment actions during production holds
  • Supplier quality engineers issuing SCARs (Supplier Corrective Action Requests)
  • IATF 16949 auditors verifying corrective action effectiveness and document updates
  • Manufacturing teams working root causes through Fishbone diagrams and 5-Why analyses
  • Quality managers monitoring overdue CAPAs and tracing 8D findings to the document revisions they updated

Questions

Frequently asked questions

What is CAPA in quality management?
CAPA stands for Corrective Action and Preventive Action. It is a systematic process for investigating the root cause of non-conformances, implementing corrections to prevent recurrence, and verifying that those corrections are effective. CAPA is a core requirement of IATF 16949, ISO 9001, and most quality management systems. QualityEngineer.ai guides teams through the CAPA lifecycle from detection to closure, then lets them propose the resulting changes to their quality documents for an engineer to apply.
How does feedback propagation work with corrective actions?
When an 8D report, 5-Why analysis, or Fishbone diagram uncovers root causes and defines corrective actions, open it, click Propagate, and choose the Control Plans, PFMEAs, and Inspection Plans to update (an 8D can also update a Process Flow). The AI drafts each updated document as a proposal, and nothing changes yet. You review the proposal row by row, rows added, changed, and removed, and approve or reject the whole update for each document; a rejection needs a reason. An approved update changes the document only when someone with the Engineer role or higher applies it and signs an attestation, which saves it as a new revision, keeps the prior revision readable, and records the investigation as its source.
How does AI use source document context for root cause analysis?
When you generate an 8D report, you can select source documents, such as the relevant Control Plan, PFMEA, 5-Why, or Fishbone, as context. The AI reads their process steps, failure modes, and control methods to ground its root cause investigation, so it starts from your specific process instead of generic industry knowledge alone. A 5-Why or Fishbone can take an 8D report as its source.
What is the 8D methodology?
8D (Eight Disciplines) is a structured problem-solving methodology widely used in manufacturing quality. The disciplines are: D1 (Team Formation), D2 (Problem Description), D3 (Interim Containment), D4 (Root Cause Analysis), D5 (Permanent Corrective Action), D6 (Implementation and Validation), D7 (Preventive Actions), and D8 (Team Recognition), and many teams add D0 (Awareness and Emergency Response) in front. QualityEngineer.ai drafts an 8D one discipline at a time, D0 through D8, and on a CAPA record it suggests probable root causes and corrective actions for your team to review.
How does the system help prevent CAPA recurrence?
Three ways. First, closing a CAPA requires a verified effectiveness check and a reviewer, each recorded or signed off by name. Second, 8D, 5-Why, and Fishbone findings can be proposed as updates to Control Plans, PFMEAs, and Inspection Plans, so an engineer can carry the lessons into the process documents as a new revision. Third, on a closed CAPA, a recurrence check lists NCRs and CAPAs opened since with the same defect type or matching title words.

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Works with

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